Privacy Policy

01. About This Policy

FM Towers uses this website to share information about the development and respond to enquiries. This Privacy Policy explains what information we collect through the website, why we use it and how you can contact us about it.

02. No Visitor Accounts or Blog Comments

This is an informational website. Visitors cannot create an account or register for a customer profile, and our blog does not accept comments. Sending an enquiry or subscribing to project updates does not create a user account.

03. Information We Collect

When you contact us using a form, we collect the information you enter, such as your name, email address, phone or WhatsApp number, enquiry topic, preferred contact method, subject and message. If you subscribe to project updates, we collect your email address. You may also choose to contact us directly by email, telephone or WhatsApp.

Our website hosting and security services may process technical information, such as an IP address, browser or device details and the time of a visit. Please avoid including sensitive personal information in a general enquiry.

04. How We Use Your Information

We use enquiry details to answer questions, share relevant FM Towers information and help arrange site visits. If you subscribe to updates, we use your email address to manage your subscription and send project-related news when updates are available. Contacting us through a form does not automatically subscribe you to the newsletter.

05. How Information Is Stored and Shared

Enquiries and newsletter subscriptions are saved as private records within the website's WordPress administration area; they are not public profiles. Enquiry details are also sent to the site's configured administrative email address so our team can respond. Hosting and email-delivery providers may process information to operate these services. The website's forms do not collect payment-card details, and we do not sell the personal information submitted through them.

06. Cookies and External Services

Cookies or similar technologies may be used by WordPress, hosting or security services where needed for site operation. Visitors do not need a login to browse the website. The site also loads Google Fonts and includes an embedded Google Map; these external providers may receive technical information or use their own cookies when their content loads. External social-media and messaging links are subject to the relevant providers' privacy practices.

07. Retention and Security

We retain enquiry and subscription information for as long as reasonably needed to respond, manage requested communications and meet applicable record-keeping requirements. Access to the private WordPress records is restricted to authorised website administrators. We take reasonable steps to safeguard information, although no website or electronic communication can be guaranteed completely secure.

08. Your Choices and Requests

You can contact us to request a correction or deletion of information you submitted, or to stop receiving project updates. We will review requests and respond in line with any applicable obligations. You can still browse the site without submitting an enquiry or subscribing.

09. Changes to This Policy

We may update this policy when our website features, service providers or information-handling practices change. The date at the top of this page will show when it was last revised.